Privacy Policy shell777

1Privacy Policy Introduction and Scope

Shell777 (referred to as "we", "the platform", or "shell777") is committed to protecting the privacy of every user who registers and uses our services. This Privacy Policy details how we collect, process, store, disclose, and protect your personal data when you use the shell777 platform.

This policy applies to all users of the shell777 platform, including website visitors, registered members, and anyone who interacts with our services through any device or channel. It covers all information we collect directly from you or automatically through the technologies we use.

2Types of Personal Data We Collect

Shell777 collects various types of personal data depending on how you interact with our platform. Below are the categories of data we collect:

Data You Provide Directly:

• Full name, date of birth, and identity card number (for the KYC process).
• Email address and mobile number for communication and account verification.
• Residential address for identity verification.
• Bank account or e-wallet details for processing deposits and withdrawals.
• A copy of your identity document, such as a national ID card or passport, during the verification process.

Automatically Collected Data:

• IP address and device information including browser type, operating system, and screen resolution.
• Platform usage data such as pages visited, session duration, and actions taken.
• Approximate location data based on your IP address.
• Cookie information and similar tracking technologies.
• Server logs that record technical activity for security and troubleshooting purposes.

3Purpose of Personal Data Use

Shell777 uses the personal data collected for the following lawful and legitimate purposes:

We will not use your personal data for any purpose beyond what is stated above without first notifying you and obtaining your consent.

4Data Sharing with Third Parties

Shell777 does not sell your personal data to any third party. However, under certain limited circumstances, we may share your data with the following parties:

• Payment Service Providers: Data required to process deposit and withdrawal transactions is shared with trusted payment processors bound by strict confidentiality agreements.
• Game Software Providers: Some basic information may be shared with third-party game providers to enable you to play on their platforms through the shell777 interface.
• Regulatory Authorities: shell777 is required to disclose certain information to the relevant authorities when mandated by law, including for criminal investigations or compliance with anti-money laundering regulations.
• Identity Verification Services: KYC data is shared with recognised identity verification service providers to ensure the accuracy and validity of the information you provide.

5Data Security and Protection Measures

Shell777 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures we implement:

• Transit Encryption: All communications between your browser and shell777's servers are protected by TLS/SSL 256-bit protocols, ensuring no data can be intercepted in transit.
• Storage Encryption: Sensitive data including financial information and identity documents is stored in encrypted format in our databases.
• Multi-Layer Access Control: Only personnel with specific authorisation may access user data, and all access is logged and monitored.
• 24/7 Monitoring: Our security systems operate around the clock to detect and respond to any threats or suspicious activity.
• Regular Security Testing: shell777 conducts regular penetration testing and security audits to identify and address any vulnerabilities.
• Two-Factor Authentication (2FA): We offer 2FA to all users as an added security layer to protect your account.

6Data Retention Period

Shell777 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account remains active on the shell777 platform.
• Financial Transaction Data: Retained for a minimum of seven (7) years after the transaction date, in line with Malaysia's accounting and tax legal requirements.
• Security Logs: Retained for twelve (12) months for security investigation and troubleshooting purposes.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications.
• KYC Documents: Retained for five (5) years after account closure, in line with anti-money laundering requirements.

Once the designated retention period has expired, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by shell777. These rights include:

• Right of Access: You have the right to request a copy of your personal data held by us. shell777 will process this request within 21 business days.
• Right to Rectification: If your personal data is inaccurate or outdated, you have the right to request a correction. You can update most information directly through your account settings.
• Right to Restriction of Processing: Under certain circumstances, you may request that we restrict the processing of your personal data.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Erasure: You may request the deletion of your personal data, subject to any legal retention obligations applicable to shell777.

To exercise any of the above rights, please contact our Data Protection team by email at [email protected] or via our 24/7 live chat. We will verify your identity before processing any request to ensure the security of your data.

8Cookie and Tracking Technology Policy

Shell777 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how users interact with the platform for continuous improvement. All data collected is anonymised.
• Functional Cookies: Allows the platform to remember your preferences such as language and display settings for a more personalised experience.
• Marketing Cookies: Used only with your consent to display relevant promotional content.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

9International Data Transfers

In some cases, your personal data may be transferred to and processed in countries outside Malaysia. This occurs when we use service providers or infrastructure operating in different locations.

Shell777 ensures that any international data transfers are carried out with adequate safeguards in place, including:

• Data transfer agreements compliant with international data protection standards.
• Transfers only to countries with an equivalent or higher level of data protection.
• Strict risk assessment before any data transfer is carried out.

10Children's Privacy

The shell777 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If you believe a child has registered an account on shell777, please contact us immediately at [email protected] so we can take appropriate action.

11Changes to This Privacy Policy

Shell777 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to you via a platform notification or your registered email address, at least 14 days before the changes take effect.

We encourage you to review this page regularly to stay informed of our latest privacy practices. The most recent update date is always displayed at the top of this page.